Size M fits just right and the fabric is soft inside. I've washed it twice and it hasn't pilled.
Reviews app for Shopify
Photo reviews, requested on WhatsApp. Automatically.
Every time an order comes in, Leadit Reviews messages your customer on WhatsApp and by email, opens a 30-second form and publishes their review, with a photo or video, on the product page.After every order your customer gets a WhatsApp, leaves a photo review in 30 seconds and it shows up on your product on its own.
and email, SMS or any channel you likeAn iPhone with a WhatsApp chat from the sample store Cumbre. It writes to its customer María: it asks what she thought of her order #1042, with a photo of what she bought and a button, Leave my review. Around it, Cumbre reviews with customer photos.
Not another email in Promotions.A message in the chat your customer opens all day.
From the order to the product page, without lifting a finger.
Here's how it works, in 5 steps. Scroll to see it
- Step 1 of 5
The customer places an order.
You pack it and deliver it as usual.
Lock screen with a notification: new order #1042 from María G., a Sudadera Arena.
- Step 2 of 5
We wait until it arrives.
We ask for the review automatically. You set when the request goes out.
An order timeline: paid, shipped, delivered and three days later.
- Step 3 of 5
We message them on WhatsApp (and by email).
From the Leadit Reviews WhatsApp or from your brand's (Plus and Pro), with a photo of what they bought and a button to leave a review. If the WhatsApp doesn't reach them, we send it by email.
Cumbre's WhatsApp chat with the message asking for a review of order #1042 and the Leave my review button.
- Step 4 of 5
They tap «Leave my review» and leave it.
A form opens in your brand's colors with the product photo, so they can rate it, comment and upload a photo and/or video.
Cumbre's form open inside WhatsApp: the Sudadera Arena with five stars, a comment and an uploaded photo. María sends it and the thank-you appears.
- Step 5 of 5
Their review shows up on your product.
With their photo, the variant they bought and the verified purchase badge. The count goes up on its own.
The Sudadera Arena page in Cumbre's store. María's review comes in first, with her photo, and the count goes from 126 to 127 reviews.
- Step 1 of 5
The customer places an order.
You pack it and deliver it as usual.
Lock screen with a notification: new order #1042 from María G., a Sudadera Arena.
- Step 2 of 5
We wait until it arrives.
We ask for the review automatically. You set when the request goes out.
An order timeline: paid, shipped, delivered and three days later.
- Step 3 of 5
We message them on WhatsApp (and by email).
From the Leadit Reviews WhatsApp or from your brand's (Plus and Pro), with a photo of what they bought and a button to leave a review. If the WhatsApp doesn't reach them, we send it by email.
Cumbre's WhatsApp chat with the message asking for a review of order #1042 and the Leave my review button.
- Step 4 of 5
They tap «Leave my review» and leave it.
A form opens in your brand's colors with the product photo, so they can rate it, comment and upload a photo and/or video.
Cumbre's form open inside WhatsApp: the Sudadera Arena with five stars, a comment and an uploaded photo. María sends it and the thank-you appears.
- Step 5 of 5
Their review shows up on your product.
With their photo, the variant they bought and the verified purchase badge. The count goes up on its own.
The Sudadera Arena page in Cumbre's store. María's review comes in first, with her photo, and the count goes from 126 to 127 reviews.
30 seconds. Nothing to download. No account.
Try how your customer leaves a review with this example. It's the real form: Andrea bought two things in the physical store. You can interact with the example to see our form.
- Product by product, each with its photo.
- Photo or video from the camera.
- Skip guilt-free: nobody gets stuck.
- The physical store at the end, if they bought in your store with Shopify POS.
- With your logo, your color and your font.
See it with another brand
Interactive example
Demo: nothing is sent.
Every review lands on its product by itself.
On the product page, in your theme's font and colors. No copying and pasting.
- Stars under the title
- Customer photos and videos
- Verified purchase
- Structured data for Google
The Sudadera Arena page in the sample store Cumbre: stars and photos under the title and, below, the reviews section with the average, the strip of customer photos and videos, and cards with the Verified purchase badge and the variant each person bought.
Social proof for your customers. A signal for the agents that shop for them.
More and more purchases start with a question to an AI assistant. Leadit Reviews reviews live on each product, as structured data that Google and agents can read, not in a widget that loads last.
Every channel, one review.
Every order has its own link. We send it on WhatsApp and by email; you can send it wherever you want.
- WhatsApp
A message from your store with a photo of what they bought and a button to leave a review.
Email
The same link, in an email with your logo and your color.
SMS and any channel
Get each order's link by API or webhook and send it by SMS, Klaviyo, Make or whatever you already use.
Photos and video by API
Upload reviews with photos and videos from your own systems.
Manual entry
Type in the reviews you already have.
Bulk import
Bring your reviews from your current app or from a CSV.
Physical store
If you sell with Shopify POS, we also ask how they were treated. Only you see that answer.
Moderation with rules
We publish from 3 stars; the rest wait 14 days for you to review them. We don't hide the bad ones.
From our number or from yours.
It changes who shows at the top of the chat and who charges you for the messages. From our number, the message also says which store the order is from.
From Leadit Reviews
On Flex, Plus and Pro- Start today: no Meta account or number of your own.
- The message carries your store's name and a photo of what they bought.
- WhatsApp is in the price per order, based on your customer's country.
From your own WhatsApp
On Plus and Pro- Your store's name and logo show at the top of the chat.
- You connect your WhatsApp Business account.
- Meta bills you for the messages directly. Here the order counts as one without WhatsApp, within your included orders.
Leadit ReviewsTwo WhatsApp chats to María about her order #1042: one from the Leadit Reviews account, which says the order is from Cumbre, and another from Cumbre's account.
Plans
Start with no monthly fee. Change plans whenever it suits you.
You pay per order, and only if the message arrived. Each order includes the WhatsApp, its reminders and an automatic reply. Shopify bills you, on your store's invoice.
Flex
$0USD/month
Install nowNo monthly fee. You only pay per order.
To start asking for reviews today.
- WhatsApp and email from Leadit Reviews
- Form with your brand, with photo and video
- Reviews and stars on your store
- Moderation with rules and a QR for your counter
- Export your reviews whenever you want
Plus
$15USD/month
Install nowFor stores with more orders or that already have reviews in another app.
Everything in Flex, plus:
- Import reviews from another app or a CSV
- WhatsApp from your own number (Meta bills you for the messages)
- Webhook to send the link through your own channel
- 5,000 orders a month by email or your channel, included
Pro
$39USD/month
Install nowFor large operations, with physical stores or their own systems.
Everything in Plus, plus:
- API with keys
- Reviews of purchases in physical stores (Shopify POS)
- Priority support on WhatsApp, including bringing over your reviews
- Option to hide the Leadit Reviews signature
- 10,000 orders a month by email or your channel, included
WhatsApp price by country
The price depends on the country of your customer's phone, not your store's.
| Customer's phone | Flex | Plus | Pro |
|---|---|---|---|
| Brazil, Colombia and Canada | $0.04 | $0.035 | $0.032 |
| Mexico | $0.06 | $0.045 | $0.039 |
| Peru, Argentina, Chile and Spain* | $0.15 | $0.13 | $0.125 |
| Rest of Latin America | $0.07 | $0.055 | $0.05 |
Selling to another country? Write to us and we'll tell you what it costs. If your customer doesn't have WhatsApp, the request reaches them by email and you aren't charged for WhatsApp.
The United States and its territories don't get WhatsApp from Leadit Reviews: US law (TCPA) requires a consent that checkout doesn't give. There the request goes by email.
* Spain: only if your customer agreed to receive marketing by WhatsApp or SMS on that phone (the Shopify checkout checkbox). If not, the request goes by email.
Orders without WhatsApp: the ones that go by email, the ones you send through your own channel and the ones that don't ask for a review. One by email uses 4 of your included orders, because it carries the request and its reminders. Beyond what's included, $0.002 per order ($2 per 1,000; one by email comes to $0.008).
On Flex, each order by email costs $0.01, and the first 500 orders a month that don't ask for a review are free; after that, $0.002 per order.
You choose a monthly spending cap for messages, from $60 on Flex, $90 on Plus or $150 on Pro, and raise it whenever you want. We let you know at 80% and 100%. When you hit it, WhatsApp pauses; on Plus and Pro, requests keep going by email with your included orders. Anything beyond your included orders is billed separately from the cap.
Prices in US dollars (USD), plus taxes where applicable.
Frequently asked questions
What do I need to send requests on WhatsApp?
Nothing. We send them from the Leadit Reviews WhatsApp number, on behalf of your store and with a photo of what they bought. You don't need a Meta account or a number of your own. On Plus and Pro you can also send them from your own WhatsApp.
Who pays for the WhatsApp messages?
They're already in the price per order: in Brazil, Colombia and Canada, $0.04 on Flex, $0.035 on Plus and $0.032 on Pro. It includes the message, its reminders and an automatic reply if your customer answers. You only pay if the message arrived, and you choose the monthly spending cap. If you send them from your own WhatsApp, Meta bills you for the messages directly.
What if my customer doesn't have WhatsApp?
It reaches them by email, and you aren't charged for WhatsApp.
Can I ask for reviews by email only?
Yes. On Flex, each order by email costs $0.01; on Plus and Pro they're within your included orders. And from Plus up we give you each order's link by webhook, so you can send it through the channel you already use.
Can I bring my reviews from another app?
Yes, from the Plus plan: you export a CSV from your current app and import it. On Pro we help you bring them over on WhatsApp.
What if I leave one day?
Your reviews are yours. On any plan you can export them to a CSV, with their photos and videos.
Are they all published automatically?
Reviews with 3 stars or more are published on their own. The rest wait 14 days for you to review them and, if you do nothing, they're published anyway. We don't hide bad reviews.
Does the form carry my brand?
Yes: your logo, your color, your corner radius and your font.
What if they bought several things?
We send a single message and the form goes product by product.
Does it work with my physical store?
Yes, on the Pro plan, if you sell with Shopify POS. At the end of the form we ask how they were treated at the store, and only you see that answer.
How much does it cost?
Flex has no monthly fee: you pay per order. Plus is $15 a month and Pro $39, with a lower price per order and email orders included. Shopify bills you, on your store's invoice.
What happens with my customers' data?
It's all in our privacy notice.
Read the privacy notice